This division of the police department consists of the Chief of Police Michael McClain, Deputy Chief Keith Hefner and Captain Darron Moore .  They are responsible for providing a level of service, which strives to achieve the safest possible environment and enhance the quality of life in Poplar Bluff. The Division also provides a creative, innovative and ethical organizational environment, which promotes fiscal responsibility, effective service delivery, and positive community interactions. It is a goal of the Administration Division to utilize the resources of the community, city personnel and technology to focus on identifying and resolving problems.  The Administration Division's goal is to maximize the development of police department personnel and to recognize that they are a vital component to public service.


Chief of Police Michael McClain

Chief McClain has been a member of this department since March 6th, 1995 after working for the Dunklin County Sheriff's Department.   Chief McClain is a Certified Accident Reconstructionist, one of our departments Certified Firearms Instructors, an A.S.P Baton Defensive Tactics Instructor, a S.H.A.R.P. Certified Instructor,  a Weapons of Mass Destruction Instructor and a Field Training Officer.  Along with these titles Chief McClain is a D.W.I. Victim's Advocate.  Chief McClain served as Deputy Chief from September 2019 until being appoint Chief of Police on October 17th, 2022.

Chief McClain may be reached at (573) 785-5776 ext. 1300 

or e-mail at:

Deputy Chief Keith Hefner

Deputy Chief Hefner has been with the department since October 9th, 1995. Prior to his hiring, Deputy Chief Hefner was an E.M.T. for Lucy Lee Life Support Systems Ambulance Service from 1991 until 1995. He was hired as a desk officer in October of 1995 until transferring to communications a short time later. There, he served as a Communications Training Officer and received Dispatcher of the Year in 2000. He is a graduate of the SEMO law enforcement academy in 2003 with high academic honors. He worked as a Reserve Officer and Communications Officer until his appointment to the Patrol Division on August 3rd of 2003. He has advanced training in Hostage Negotiation/Crisis Negotiations, as well as First Line Supervision and Management Development. Hefner was promoted to Patrol Corporal in 2008, Sergeant in 2009, and named Officer of the Year in 2011. Hefner was promoted to Patrol Lieutenant in June 2018 and then assigned as an Administrative Lieutenant in September 2019. In October 2022 Hefner was named Deputy Chief.  Deputy Chief Hefner has earned his CPTED Professional designation, is the department’s Assistant IT System Administrator, the C.A.L.E.A. Accreditation Manager, and Fleet Manager.

Deputy Chief Hefner may be reached at (573) 785-5776 ext. 1302 

or e-mail at:

Captain Darron Moore

Captain Moore has been with the department since December of 1997 when he joined the Communications Division.  He left the department in 2000 to attend the SEMO Law Enforcement Academy.  After graduating, Captain Moore was re-hired to the Patrol Division in August of 2000.  He is a Gas Mask Fit Instructor and has training in Crisis Intervention, Domestic Violence, Vehicle Search & Seizure, Weapons of Mass Destruction, and Response to Terrorism. Captain Moore is a member of the SEMO Bomb Squad as a certified bomb technician. He supervises the Communications Division, Code Enforcement Divisions, Records Division, and the K-9 Division. 

Captain Moore may be reached at (573) 785-5776 ext. 1305 

or email at: